Al-Sadiq’s long patience culminated in obtaining a limited-capacity recharge card from an acquaintance of his in the Sudanese state of West Kordofan, according to which he was able to break his virtual isolation for a few hours, which allowed him to communicate with his family, before entering it again and undertaking another journey in search of “credit” in the midst of a state of despair which weighs on him. .
Muhammad’s reality applies to about 15 million Sudanese who use electronic phones, according to the latest figures from the Sudanese Ministry of Communications, and who suffer from obtaining recharge cards that allow them to enjoy the Internet and services. communication services, after all sources of obtaining “credit”. as they call it locally have been closed, due to armed clashes between the army and the Rapid Support Forces, which have been going on since mid-April.
The majority of subscribers to the 3 telephone companies in Sudan work with the “advance payment” service system, which requires pre-charging via recharge cards or the “balance transfer” service available in specialized stores, while banking apps used to provide the service, but all ceased with the continuation of the war.
balance exchange
With the crisis escalating, Sudanese have called for each other to help each other through social media groups to get “flow” for their phones, and many have managed to swap the limited “balance” among themselves, as there are those who keep great abilities that they nurtured before the outbreak of armed clashes, and preferred to share it with their acquaintances and friends in these difficult circumstances.
Abdul Rahim Suleiman told Sky News Arabia: “I wrote on my Facebook page that I needed credit, and it wasn’t long before a lot of my friends took the initiative to transfer it to me. This is the value of solidarity that we have”. as a Sudanese. We are sharing everything, even phone top-up cards, in these difficult circumstances which we hope to overcome soon.
And Muhammad Al-Sadiq says he encountered great difficulty as he sat inside his house in the suburb of Al-Salha, south of Omdurman, after everyone’s phones with him discharged, even his internet subscription package ran out’, so we couldn’t reach out to my friends through social media, so I was puzzled until he told me call. “My friend is from West Kordofan, because receiving calls is a free service in Sudan, so please help me with the credit.”
Al-Sadiq recounts: “I lived through difficult times without communication or the Internet, as I felt sorry for the conditions of my relatives and friends, while freedom of movement was very limited in the residential area due to the massive deployment of armed groups and the continuation of military clashes. »
The clashes between the army and the Rapid Support Forces enter the thirteenth consecutive day, worsening the humanitarian conditions of the Sudanese, who represent the difficulty of obtaining telephone recharge cards and the isolation it causes, one of its most significant manifestations.
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