Service Outages Spotted — Report ChatGPT
Some users have been receiving error messages, while the platform appears to be slow for others. The issues seem to have started around 1:30 PM ET, the same time users began reporting problems on social media channels.
Overview of Current Outages
There are lots of reports shared on social media regarding Chat GPT not working. Internal server errors and prolonged response due to time outs are some complaints made by the users. According to reports, the first issues started appearing around 1:30 PM ET, and it started to get worse when users from both India and the US took to Twitter to complain.
The service outage didn’t go unnoticed as DownDetector reported over 15,000 incidents in a matter of hours. Users reported seeing “404 Error, Page Not Found” and “Request is not allowed. Please try again later.” This large-scale outage is baffling free users and premium subscribers alike, leading to many complaints from annoyed users.
OpenAI’s Official Response
Now open AI has confirmed the outages affecting Chat GPT, updating their status page that the application is suffering high error rates on a number of other services, including the API and text-to-video generation tool Sora. In the company statement, issues were from upstream providers and added that Users should stay on but the technical teams are working on the fix. However, OpenAI has not announced when the service will be completely up and running again.
Well, ChatGPT's down,
back to using my own brain again. pic.twitter.com/WqApZVorF5— daanksy (@daanksy) December 26, 2024
While the company is being transparent about ongoing issues, and that helps mitigate user fears, it does nothing to relieve grumping users of the moment. OpenAI was still working on fixing the indicated issues as of 3:06 PM ET, reports said.
As for the reactions and experiences from users
Users have reacted strongly against it on many different social media platforms. People who have used Chat GPT to work are experiencing dramatic drop in productivity. Comments from some of the users like “Chat GPT not working today” and How is Chat GPT down right now? have captured the general frustration.
This has especially upset paid users, who are paying for premium services, and want the services they pay for to work.
Tweeting their dissatisfaction with the service, one of the users said “I depend on Gmail and Google Workspace for my work.”
Responses have spanned from the humorous to the irritated, highlighting how relying so extensively on AI-powered apps for daily activities has created a new type of dependency. The incident raises alarms regarding the reliability of Chat GPT after previous outages had hindered service in the past as well.
Background on Similar Problems
Chat GPT has seen similar service outages in recent months, raising a public concern for the platform. Previous incidents have led to longer delays, leaving users disappointed and questioning whether AI tools like these can be trusted for their needs.
Since the launch of the platform, the trend of outages being constant has not gone unnoticed, and the user base has since expressed the same disappointment and skepticism over the ability of OpenAI to keep the same level of performance consistent. With increasing number of people adopting Chat GPT into their personal and professional lives, the service quality and reliability questions are going to prevail for a long time.
To briefly wrap up, Chat GPT is not working in India after outage reports from across the US, and free and premium users are awaiting a status report from OpenAI. It remains to be seen how long ongoing user frustrations will be this way until the company solves the issue. This persistent problem also illustrates yet again the intractable nature of the challenges in making dependable AI services.
