Indian Railway Refund Policy: Crores of people travel daily in thousands of Indian Railways trains. Indian Railways works day and night to provide better services to its passengers.
In some cases, if the Indian Railways is unable to provide the scheduled services to its passengers, then in such a situation, it returns the fare to them. In these cases, one case is also related to AC. If you have booked AC class ticket and AC does not work due to any reason during the journey then you can get refund as per railway rules. Let’s know.
Returns based on the distance traveled during the trip
As per Indian Railways rules, if AC is not available for any leg of the journey, Railways gives refund on your ticket for that leg. Suppose you are traveling from Delhi to Varanasi in AC train. But if AC does not run in your AC coach from Kanpur to Varanasi, then you will get refund on the fare from Kanpur to Varanasi. For this, Railways has made rules for all categories of AC coaches.
Refund rules are different for different classes
The difference between the fare for First Class AC and First Class Mail coach for First Class AC coach will be refunded. For 2nd AC or 3rd AC fare, the difference between the 2nd AC or 3rd AC fare and the Sleeper Class Mail/Express fare will be refunded. For AC Chair Car, the difference between AC Chair Car fare and Second Class Mail/Express fare will be refunded. How to get refund if ac does not work
In case of non-working of AC, refund of difference of fare will be given at destination station on production of ticket along with certificate issued by Conductor, Guard, TTE of that train. The certificate will have details of the compartment number and the stations between which the AC did not run. Keep in mind that in case of non-functioning of AC, the ticket will have to be shown for refund within 20 hours of the arrival of the train.
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